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Lenovo Services Premium Support

Lenovo Services Premium Support

Purchasing a new IdeaPad or IdeaCentre is an exciting experience, finally getting in front of the techno-curve and unleashing the super geek within. Even before you open the box, you can feel the power and potential this new system will bring; no longer waiting for web pages to load, movies to download, or even brewing a pot of coffee while your system boots. You have finally broken free from the technology shackles of the past!

It's the moment you have been waiting for, the sweet sound of Microsoft startup. The future is a blank slate; the only limit is your imagination. This bliss comes to a screeching halt when you can’t figure out how to connect your new powerhouse to the internet; your desktop is void of all your favorite shortcuts and your wallpaper and screen savers are nowhere to be found.

For some, setting up a new PC can be a daunting task. If technology is not your forte, setting parental controls, file and printer sharing, or data transfer from an old system to the new may be overwhelming. Lenovo, Services Premium Support is here to help you make this transition an easy one. These and other services are available through remote takeover, making it simple and convenient for you to get your new PC up and running. You'll have a personal technician dedicated to make sure your PC is set up and performing the way you expect. Other services include:

  • PC & Peripherals Setup and Configurations
  • Virus Protection & PC Performance
  • Networking & Internet Setup and Optimization
  • Software & Applications Setup and support

If you're a computer savvy diehard, this option isn't for you. But, if you're sick of helping your grandma figure out how to turn on her new PC, send 'em our way. We are ready to help.

There are countless suggestions on the Internet providing their opinion on setting up a new PC, but not all websites have your best interest in mind and even fewer are specific to your new Lenovo system. With Lenovo Services Premium Support, you will have a Lenovo Certified technician, specifically trained on your IdeaPad or IdeaCentre’s preinstalled software & tools designed to make sure you have the user experience you expect.

For now, these services are available in Canada and USA only, however we are planning to roll out in other countries within the next year.

What other offerings would you use in Lenovo Services Premium Support

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