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Enhanced Experience 2012

Enhanced Experience 2012

Where is the Enhanced Experience at CES this year?  Rest assured we have some great technology we are working on for our 2012 systems.  But in the interim, I’d like to highlight one particular co-engineering effort that’s timely and a great example of what the Enhanced Experience is all about.

One of the best parts of my job at Lenovo is collaboration with partners who share a dedication to providing the absolute best customer experience possible.  Take AuthenTec, for example, the company that makes the fingerprint sensor solution that ships on many Lenovo ThinkPad laptop PCs.   They understand one of the tenets of the Enhanced Experience development philosophy – never be satisfied, always strive for improvement. 

With the advent of their new TCS5D smart sensor with the TCD51 biometric companion processor we looked together at ways to further improve the performance of the Power-On Authentication feature which allows users to quickly boot or resume their system from standby with the swipe of a finger.  Power On Authentication eliminates the typical delay and interruption of the laptop’s pause and the need for the user to enter a Windows password, enhancing the customer experience while also providing the protection of biometric security.  Any small improvement we could identify would translate directly to faster time-to-productivity for the end user.

Here is a side-by-side video of the optimization for a Windows logon swipe:

 

Note: there is some normal variation during operation; data was averaged to demonstrate typical experience.  Test system was Lenovo ThinkPad T420. Average improvement was a little over one second.

As the adage goes, time is money, so every second we can save the customer counts!  Yet another win for the Lenovo Enhanced Experience.

Special thanks to AuthenTec for the great work.  For additional information see AuthenTec’s press release:

http://tiny.cc/LenovoPOA

 

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