Did you hear about the announcement today at the Red Hat Summit that Lenovo is part of the Red Hat OpenStack Cloud Infrastructure Partner Network?  At Lenovo, we’re very excited about this.  What it means is that OpenStack, an open source platform for Infrastructure as a Service (IaaS), will leverage Lenovo’s ThinkServer product line for compute and virtualization. It also means Lenovo has taken the next step in ThinkServer’s open philosophy and “Cloud-Ready” architecture to provide customers more choice with individual stack components, including virtualization, storage, and network technologies. Two critical attributes of a successful cloud infrastructure is that it’s easily managed, and flexible.   Lenovo’s “Cloud-Ready” philosophy is to help customers easily deploy a platform that provides an automated and scalable infrastructure.   Together, ThinkServer, Red Hat and OpenStack will help organizations quickly move not only to a flexible and open platform, but a more cost-effective private cloud environment. To find out more about the OpenStack announcement, visit: http://www.businesswire.com/news/home/20130612006098/en/Red-Hat-Shows-OpenStack-Ecosystem-Strength-Launches  

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ThinkServer RD330

Now where was that...? Staring at my laptop screen, I seem to ask that question more and more these days.  I know it’s mostly because of the amount of data we seem to need access to, but I can’t help wondering if my age is starting to factor into it too (but that’s a different problem). Today, businesses both small and large need to access more data - in private clouds, public clouds or your own device,  and often with different interfaces to the information, and IT organizations need to provide access to all this information…many requiring their own logins and passwords of varying degrees of strength – it’s amazing we can get anything done. Lenovo is now delivering a solution to address all this.  Recently, Lenovo acquired Stoneware, Inc.  A company with innovative technology that makes the complex environment of cloud computing much simpler.  What’s great about this is that a single web-based interface with a single password gets you to all your business applications.  In addition, when working from home many companies also require a VPN – with this solution, no VPN is required.  Stoneware webNetwork Powered by ThinkServer supports any device from any location, you can access your business information from a laptop, tablet or even your phone – and the interface is one we are all familiar with – an internet browser....

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Today at Citrix Synergy in Barcelona, Citrix announced the new Citrix HDX 3D Certification Program, and Lenovo is proud to be part of this announcement. We’re participating as a Silver Sponsor and demonstrating the M92P Tiny desktop’s capabilities as a virtualization device. The M92p Tiny is unique in the industry with it full power Intel vPro processors in a tiny desktop design, making it the perfect balance of compact size, high performance and easy manageability for XenDesktop and XenApp environments. We also offer thin configurations of the M92p tiny with a compact 8GB SSD and Windows Embedded 7. When it comes to today’s high-performance users (CAD/CAM, Oil & Gas, Financial trading and modeling) security and graphics performance are essential. Citrix XenDesktop and XenApp solve for security, but it’s the combination of Citrix’s HDX 3D and the M92p Tiny desktop that deliver  the graphics performance. M92p Tiny’s optional full power Intel vPro processors meets the hardware spec of even the highest Citrix HDX 3d Pro for breathtaking graphics to the end point device that are virtually indistinguishable from graphics executed locally. When it comes to the choice of running a traditional Thin Client or the Lenovo M92p Tiny for these Power Users the choice is abundantly clear.  ...

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Thank heaven for Accidental Damage Protection (ADP).  If you’re like me, and your white shirt is a marinara magnet, you can trip over nothing, or you drop EVERYTHING….than ADP will definitely come in handy for you. You and your Lenovo notebook cozy at Starbucks?  Let’s hope you’ve protected it from that double tall non-fat no-foam latte that’s bound to spill on that perfect keyboard.  We’ve had LOTS of questions on ADP, so here’s the skinny: What is Accidental Damage Protection (ADP)?  ADP provides coverage for non-warranted damage such as drops, bumps, spills, & electrical surges that occur during normal laptop usage.  It covers damage to components installed on your system at the time of purchase, optional features installed by Lenovo at the time of purchase, and any other components that Lenovo includes as a standard feature with the system.    When Can I Buy It? ADP is available as an upgrade on tablet and notebook systems at the time of system purchase, or if you had a brain fade and didn’t get it initially than you have up to 90 days.  However, if you decide to upgrade after the date of system purchase, there’s a 30 day waiting period before you can file any claims under the ADP agreement. What’s covered versus not covered? We get a lot of questions in this area. ADP is not a “bumper to bumper” service that covers absolutely any...

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It happens every day.  A customer calls into our help centers and finds out that his system needs a repair that is not covered by warranty.  Perhaps the warranty has expired.  Perhaps the system sustained accidental damage and was not covered under our Accidental Damage Protection Service. In any case, the customer is faced with buying a replacement part and is told how much that part + labor (if Lenovo is performing the work) will cost.  The next reaction is predictable and follow’s Kubler-Ross’ famous five steps. You must have put the wrong part number in.  Check again. Why does this part cost so much?  You guys are ripping me off Please oh please make an exception for me! I should have never bought this crummy model Fine.  Take my credit card and send me the part. While we can’t act as your psychiatrist, we can at least help you understand why spare parts may cost more than something generic you can find on Amazon.  When you buy parts from Lenovo, you’re buying an original, genuine part that has been regression tested with your particular model of machine.  This testing is performed during our initial development and continues through the life of the system as we receive warranty parts back and test for ongoing defects.  We guarantee that the replacement part you...

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