Products IdeaCentre

There’s nothing more frustrating to a propeller head—computer geek to the lay person—than using a slow computer.  For those of us who use computers for everything, life comes to a screeching halt while we watch the spinning blue ring.  Even though I work for “the fastest growing computer manufacturer in the world” (I couldn’t resist adding in that plug), you would assume that these problems do not apply to me.  I wish that were the case. There are about 26 million web pages that tell you how to make your computer faster or perform better.  Everybody has an opinion on what makes your system run faster.  The top things to do are: Increase your system’s memory Remove those pesky spyware, malware, Trojan horses, viruses, etc. Delete temporary internet files and temporary windows files, empty the trash, free up some disk space Fix your windows registry files Defrag your hard drive Of course this is not a complete list, but it’s a start.  For those of you who are computer savvy, performing these tasks are not difficult, just time consuming and they get in the way of your normal computing life style.  For those of you who have little to no idea how to do these tasks, rest assured we can help. Lenovo’s Premium Support Services has several ways to help you increase your computer’s performance, starting with our PC Checkup tool...

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Lenovo has made family fun night cool again. Just as the Griswolds moved toward the horizon for the delights of Wally World, families today can bring the Horizon right into their living room and have the time of their lives. Lenovo’s new IdeaCentre Horizon Table PC is a 27-inch touch-enabled device that provides an immersive family entertainment and learning platform while doubling as a fantastic all-in-one computer that lies completely flat. Best of all, the Horizon comfortably “seats” five so Clark, Ellen, Audrey, Rusty and even Aunt Edna can bask in the glow of an interactive, 10-finger touch-enabled gaming adventure.      Toss the digital dice on its full 1920x1080 HD display surface to “Pass Go” in Monopoly, whip the puck into the goal with the striker in air hockey, or maneuver the joy stick in Raiding Company to zero in on a Zombie. It’s easy to suspend disbelief because of the way Horizon blends the physical and digital—it makes playing digital board games incredibly realistic. Horizon includes Lenovo App Shop, a dedicated apps store powered by Intel AppUp that gives users access to 5,000+ multi-user entertainment apps. Horizon also comes with an exclusive package of pre-loaded gaming and educational apps from industry leading vendors including Electronic Arts, FableVision, Open Labs, Ubisoft and FilmOn TV. Users can also use...

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“Why don’t you guys make something for the serious gamers?” We’ve heard that one a lot over the years. Well, guess what?  We’re tossing our hat into the gamer lounge. This year at CES, we’re bringing hardcore gamers exactly what they’ve been craving—we’re getting in the game with the Erazer X700, a high-performance desktop with high storage capacity that extreme gamers will love.      This isn’t some machine for n00bs—Erazer is a serious gamer’s dream. It’s the first Lenovo PC to give you powerful OneKey™ overclocking performance at the click of a button, while the system simultaneously protects the processor from overheating during intense game play. The Lenovo Cooling System uses a liquid coolant to keep internal temperatures at optimal levels.  Gamers can now get extreme performance out of their PC without worrying about overheating or shutdowns.  Erazer touts AMD Eyefinity technology, which allows you to simultaneously connect up to six monitors for a truly panoramic display.  It also comes equipped with the latest Intel® Core i7 Extreme processor and can be fitted with an option 7.1 channel surround sound support with Dolby Advanced Audio.  As Lenovo grows, we continue to make smart acquisitions in the market and this product is the perfect example of how those...

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Lenovo Services Premium Support

Lenovo Services Premium Support

Purchasing a new IdeaPad or IdeaCentre is an exciting experience, finally getting in front of the techno-curve and unleashing the super geek within. Even before you open the box, you can feel the power and potential this new system will bring; no longer waiting for web pages to load, movies to download, or even brewing a pot of coffee while your system boots. You have finally broken free from the technology shackles of the past! It's the moment you have been waiting for, the sweet sound of Microsoft startup. The future is a blank slate; the only limit is your imagination. This bliss comes to a screeching halt when you can’t figure out how to connect your new powerhouse to the internet; your desktop is void of all your favorite shortcuts and your wallpaper and screen savers are nowhere to be found. For some, setting up a new PC can be a daunting task. If technology is not your forte, setting parental controls, file and printer sharing, or data transfer from an old system to the new may be overwhelming. Lenovo, Services Premium Support is here to help you make this transition an easy one. These and other services are available through remote takeover, making it simple and convenient for you to get your new PC up and running. You'll have a personal technician dedicated to make sure your PC is set up and performing the way you expect. Other services include: PC & Peripherals Setup and Configurations Virus Protection & PC Performance...

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It happens every day.  A customer calls into our help centers and finds out that his system needs a repair that is not covered by warranty.  Perhaps the warranty has expired.  Perhaps the system sustained accidental damage and was not covered under our Accidental Damage Protection Service. In any case, the customer is faced with buying a replacement part and is told how much that part + labor (if Lenovo is performing the work) will cost.  The next reaction is predictable and follow’s Kubler-Ross’ famous five steps. You must have put the wrong part number in.  Check again. Why does this part cost so much?  You guys are ripping me off Please oh please make an exception for me! I should have never bought this crummy model Fine.  Take my credit card and send me the part. While we can’t act as your psychiatrist, we can at least help you understand why spare parts may cost more than something generic you can find on Amazon.  When you buy parts from Lenovo, you’re buying an original, genuine part that has been regression tested with your particular model of machine.  This testing is performed during our initial development and continues through the life of the system as we receive warranty parts back and test for ongoing defects.  We guarantee that the replacement part you...

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