News ThinkPad

Have you seen it?  Well, if you are a Small Business looking for the coolest laptop from Lenovo, then you definitely need to check out the all new ThinkPad Twist!  It Bends!  It Folds!  It Spins!  And, of course, it Twists!  So what does Lenovo Services have to do with this innovative new ThinkPad?  Are you kidding?  Did you read how this laptop is meant to be used?  Don’t even think about going out into that messy, mobile world without purchasing a little extra protection for that new PC.  Here is a bit of info on the most important Warranty and Protection Services that are MUST HAVES for your new ThinkPad Twist. Accidental Damage Protection (ADP) So, it flips, folds, bends and twists, but what if it drops?  Did you know that base warranties don’t cover accidental damage?    If that happens to your brand new ThinkPad Twist, you’re in for a shock if you haven’t purchased Lenovo’s Accidental Damage Protection.   As with any notebook, replacement parts can be expensive, we’re talking $400-500 for a system board or display.  Starting at US$69, ADP can save you significantly! ADP covers a bunch of things that you might think are already covered under Warranty, but they aren’t.  ADP covers typical accidents that can happen with any Lenovo laptop, like drops, bumps, and minor spills, but more specifically, it covers features that are...

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Today, the iconic ThinkPad brand officially turns 20. Wow! What a fantastic journey ThinkPad has been on over the last 20 years. We’ve done our fair share of celebrating over the past couple of months and I’m honored to officially commemorate this milestone today by taking a moment to look back at how far we’ve come and forward to the next 20 years of ThinkPad. First, I want to thank our customers for helping to make ThinkPad so successful. Nearly every innovative feature, from the spill-proof keyboards to roll cage encased motherboard, to owl wing inspired quiet fans to the airbag like hard drive protection, are all designed to alleviate our customer pain points. And it is no wonder that our customers have rewarded us with the #1 market share in commercial notebooks.   There’s also no question that one of the most paramount elements of the ThinkPad has been its iconic design. Back in August, David Hill, vice president of design kicked off our celebration event at The Museum of Modern Art, which houses the ThinkPad 701c with the famous fold out butterfly keyboard. He also shared some thoughts on the 20th anniversary and design with a blog titled, ‘Booked at the MoMa’. And more broadly, he discussed the importance of classic design with a piece on Co.Design titled “

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Thank heaven for Accidental Damage Protection (ADP).  If you’re like me, and your white shirt is a marinara magnet, you can trip over nothing, or you drop EVERYTHING….than ADP will definitely come in handy for you. You and your Lenovo notebook cozy at Starbucks?  Let’s hope you’ve protected it from that double tall non-fat no-foam latte that’s bound to spill on that perfect keyboard.  We’ve had LOTS of questions on ADP, so here’s the skinny: What is Accidental Damage Protection (ADP)?  ADP provides coverage for non-warranted damage such as drops, bumps, spills, & electrical surges that occur during normal laptop usage.  It covers damage to components installed on your system at the time of purchase, optional features installed by Lenovo at the time of purchase, and any other components that Lenovo includes as a standard feature with the system.    When Can I Buy It? ADP is available as an upgrade on tablet and notebook systems at the time of system purchase, or if you had a brain fade and didn’t get it initially than you have up to 90 days.  However, if you decide to upgrade after the date of system purchase, there’s a 30 day waiting period before you can file any claims under the ADP agreement. What’s covered versus not covered? We get a lot of questions in this area. ADP is not a “bumper to bumper” service that covers absolutely any...

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We’ve had lots of questions recently about International Warranty Service (IWS), what systems are eligible, what’s included, how to find out more, etc..  So, here are a few hints and tips to confirm whether you’re covered the next time you travel with your ThinkPad.  What is International Warranty Service (IWS)? IWS lets you receive Warranty Service for eligible Lenovo Think systems when you travel or relocate to a country where that product is sold and serviced.  The length of coverage is based on the length of your original base warranty, but the method or level of service (depot, onsite, carry-in) may be different.  There are certain countries that may require a proof of purchase or proof of proper importation before you can receive an IWS service and there may be fees or restrictions that apply when and if you need IWS.  Indonesia Malaysia Phillippines Singapore Thailand Vietnam China Argentina How can I determine if my machine is eligible for IWS? You can check out whether your system is eligible, find contact information and country coverage at: http://support.lenovo.com/en_US/product-service/iws.page?: Upon providing your machine type or series number, identify the country of interest and call the contact number provided to initiate IWS service for your machine.  What’s covered versus...

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Prep the smoke machines. ThinkPad X1 Carbon—impossibly tough, improbably thin and injected with pure rock-and-roll swagger—has landed.   Here’s what you need to know--we present three numbers that matter in the world of Carbon. 1) 2.998 pounds: Our engineers are proud to say Carbon is the worlds lightest 14" Ultrabook. Of course it’s equally tough—it’s forged form the same carbon fiber they use in the automotive industry. We’ve used carbon fiber for years in ThinkPads but this is the most we’ve used in one.     2) 8 millimeters: The X1 Carbon is the thinnest ThinkPad ever built: 8 mm in the front, 17 mm in the back. For dramatic effect, at a recent event we placed it next to the original ThinkPad 700 from 1992.     3) 35 minutes: That’s how long (or rather not long) it takes to charge X1 Carbon from zero to 80% of its battery capacity. That’s fast enough for a quick airport layover.     You can find full specs and info on our website. Or you can take the scenic route by popping some popcorn and watching our Hitchcock-esque “Unboxing” video.     That's it for now. We hope you love it half as much as we think you will and we look forward to hearing your take on Carbon in the comments below.   Gavin O’Hara is Global Publisher for Lenovo Social Media....

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