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This is part of a weekly series featuring content from the Lenovo Companion App (this post originally appeared on Lenovo Support) We hope you never run into any issues with your new PC, but with that being said, we want to help you troubleshoot and fix any problems that may arise. A USB recovery drive can help you, even if your PC won't start. Your PC might have come with a recovery image that’s used to refresh or reset your PC. The recovery image is stored on a dedicated recovery partition on your PC, and is typically 3-6 GB in size. Windows 8.1 includes a built-in tool to create a USB recovery drive. Windows will let you know how big the recovery partition is, and you'll need a USB flash drive at least that big. Please note that creating a recovery drive will erase anything already stored on your USB flash drive. Use an empty USB flash drive or make sure to transfer any important data from your USB flash drive to another storage device before using it to create a USB recovery drive. To create a USB recovery drive: 1.  Swipe in from the right edge of the screen, and then tap Search. If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search. 2.  Enter “recovery drive” in the search box, and then tap or click “Create a recovery drive”. You might be asked for an admin password or to confirm your choice....

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This is part of a weekly series featuring content written by the Lenovo Companion App Content Team After buying your new PC or tablet, we know you can't wait to get it up and running. If you’re new to Lenovo or are getting used to a new device and the Windows 8.1 operating system, follow these 10 steps for a seamless experience. Everything listed below can also be done directly through the Lenovo Companion app, which is preloaded on all Lenovo Windows 8.1 devices, so be sure to go there first! 1.  Get to Know Your New PC Lenovo Companion will be your go-to app for everything related to your new device. You’ll find your system’s user guide, warranty status, accessories, plus dozens of helpful articles on everything from learning Windows 8.1 to squeezing more hours from your battery. You’ll also find information about the modern apps preloaded on your system to make the things you do every day faster, easier and more enjoyable. So before you head over to the Windows Store, explore the apps that are preloaded on your device and check out the 

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This is part of a new weekly series featuring content written by the Lenovo Companion App Content Team Getting a new Lenovo system is exciting, but it does create a couple of challenges: what to do with your old PC and, more importantly, how to purge it of personal data. Whether you opt to donate, trade in, recycle or gift it to a friend or family member, you’ll need to delete your data for good. This is extremely important! The challenge is getting everything 100% removed. Simply deleting your files, folders and apps and emptying the recycle bin won’t do the trick. This just hides your files from the operating system until they’re overwritten, so even a dependable friend could unknowingly put your personal information in the hands of a hacker. You’ll need a much deeper clean. Here are four steps you can take to completely erase everything on your old PC: 1. First, back it all up This initial step may be a given, but you should first store important files and memories  in a second, safe location. If you haven’t taken this step, or if it’s been awhile since you checked, make sure everything is copied over to an external hard drive or online backup service as you transfer files and folders to your new Lenovo system. 2. Find a good trade-in program to properly purge data for you Some companies have trade-in...

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This is part of a new weekly series featuring content written by the Lenovo Companion App Content Team Laptops are our gateways to all things online. Your high-powered Lenovo or Think notebook will follow you from home to office to coffee shops and back, hour after hour…as long as you take a few steps to maximize the battery’s power. The good news is that your advanced Lenovo battery is engineered to adapt charge thresholds and keep the “juices” flowing. So you don’t have to worry about adjusting settings—it’s all done automatically based on your day-to-day usage. But what if you have a long flight? Or can’t find a free power source at the coffee shop? In these instances, the key is finding ways to squeeze as much time as possible out of a single charge. Here are some easy ways to do it on a Windows 8.1 laptop: 1. Turn down the brightness on your screen Your screen backlight uses a lot of battery juice, so turn it down to the lowest level you can comfortably handle. If your system doesn’t have a button or dial, you’ll need to turn off the automatic adjustment feature before reducing brightness: Swipe in from the right edge of the screen Go to Settings, then Change PC settings Tap or click PC and devices, then Display If the “adjust my screen brightness automatically” slider is on, tap or click the slider to turn it off Under Settings,...

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This is part of a weekly series featuring content written by the Lenovo Companion App Content Team ‘Tis the season! For cyber threats, that is. In countries around the world, the months between November and January are filled with more shopping, more parties and more online travel bookings. With so many people rushing from one happy activity to the next, cybercriminals have a lot of opportunities for scams and hacks. Lenovo security partner McAfee® recently released its annual 12 Scams of the Holidays—and it includes some surprises this year. You probably know to protect your PC and avoid scammy email attachments. But do you also safeguard your smartphone? And take extra precautions with USB drives? We chatted with McAfee’s Chief Consumer Security Evangelist, Gary Davis, about this year’s list and the important precautions you may not think to take. Here’s what you need to know now: 1. Smartphones are not as safe as you may think People tend to use smartphones as, well…phones. But these devices are actually small computers that need many of the same safeguards used to secure large desktop PCs. In fact, some of the most malicious malware out there today—the kind that can harvest your...

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