In the age of technology, long gone are the days of officers and detectives scribbling tickets or crime scene notes with a pen and pad of paper. Despite this being the usual depiction in films, technology has broken through to the front line of today’s police and protection efforts, indicating that mobilization has truly made itself accessible and valuable to users in many forms.
While public service organizations like hospitals and schools are well known for integrating a mobile mindset to improve operational procedures and better serve local communities, Cambridgeshire Constabulary was looking to overhaul their police force and achieve similar benefits. Responsible for providing support to 700,000 residents within the United Kingdom, their officers were bogged down with time-consuming administrative tasks that tied them to their desktop computers. The solution? Release the chains from their desks and furnish Cambridgeshire Constabulary’s officers with portable tablets, allowing them to get the job done on the go.
Mobilizing Cambridgeshire Constabulary’s police force created many operational benefits, but more importantly, the decrease in station-based paperwork boosted the force’s community engagement, allowing them to be present on the front line more often. Equipped with new Lenovo ThinkPad 10 and Lenovo ThinkPad YOGA, filing a report no longer requires a trip back to the police station. Thanks to Lenovo’s customer engagement, the Constabulary has around the clock access to ongoing support and the latest and most innovative mobile products, allowing the officers to feel confident that their work can be completed reliably no matter where they are. As a result, members of the police force have become increasingly satisfied with their duties as an officer, and the local community feels safer as a whole with the amplified engagement from the department.
To learn more about Cambridgeshire Constabulary’s mobile-first mindset and recognized effort to better serve their officers and community, click here [PDF]